GENERAL PROMOTIONAL TERMS AND CONDITIONS
These General Terms and Conditions (“General Terms”) apply to all customer promotions (“Promotions”) operated by Shipleys (comprising of Amuse 2016Limited, SJRP Investments and MS Entertainments) who are all Gambling Commission licensed operators, at its Adult Gaming Centre and Bingo premises (“Premises”).
Each Promotion is operated by Shipleys (“the Promoter”) and participation is between the Promoter and the individual customer (“the Customer”).
Each Promotion may also be subject to specific terms and conditions (“Specific Terms”) which set out the individual promotional mechanics, eligibility criteria, prize details and any significant conditions.
These General Terms apply in conjunction with the applicable Specific Terms. Where there is any inconsistency, the Specific Terms shall prevail.
By participating in any Promotion, Customers are deemed to have read and accepted both the General Terms and the Specific Terms.
Promotions are open only to Customers who:
The Promoter operates a Challenge 25 age-verification policy. Valid photographic identification may be required. Failure to provide acceptable ID will result in exclusion from the Promotion.
Entry to a Promotion is in the discretion of the Company but will be free of charge and entrants will be under no obligation to engage in any other gambling while on the Premises in order to take part in the Promotion unless clearly stated to the contrary. Promotions are not linked to any of the Customer’s gaming machine winnings, nor does any gambling directly influence or enhance an entrant’s chances of winning a prize.
Promotions will not be structured to encourage excessive play, extended sessions, or irresponsible gambling behaviour.
Unless otherwise stated:
The Promoter reserves the right to exclude any Customer from a Promotion where there is reasonable belief of:
Where a Customer is excluded from the Premises, they will be unable to complete or benefit from any Promotion.
Unless otherwise stated in the Specific Terms, prizes will be fulfilled within 7 days of the Promotion ending. Alternative arrangements may be agreed with prize winners where appropriate.
By participating in a Promotion, Customers consent to the publication of their name (or first name and initial) in connection with prize awards, unless consent is withdrawn in writing prior to publication.
The Promoter may amend these General Terms with at least 24 hours’ notice, unless urgent or unforeseen circumstances apply. In such cases, reasonable steps will be taken to ensure Customers are not unfairly disadvantaged.
Copies of these General Terms and any applicable Specific Terms are available:
Where Promotions involve Customer submissions (including written, photographic or video content), copyright remains with the creator. By participating, Customers grant the Promoter a non-exclusive right to use the material for promotional purposes. Consent may be withdrawn at any time by written request or the opt out features in the promotion.
Personal data collected as part of a Promotion will be processed in accordance with the Promoter’s Privacy Policy, available at https://shipleysbingo.com/privacy-policy/
Customers may opt out of marketing communications at any time using the unsubscribe mechanism provided or by contacting info@shipleysbingo.com
All reasonable steps are taken to ensure promotional information is accurate at the time of publication. The Promoter is not responsible for errors or omissions arising from genuine human error.
Gambling should be an enjoyable leisure activity. Customers are encouraged to gamble responsibly and within their financial means.
Support is available:
Promotional communications will only be sent to Customers who have consented or have not opted out. Customers may withdraw consent at any time.
Premises staff are not authorised to vary or waive these General Terms or any Specific Terms. Any assistance provided by staff does not override these Terms.
Any complaints relating to Promotions will be handled in accordance with the Promoter’s complaints procedure, available via; https://shipleysbingo.com/complaints-policy/ or from Premises staff or on written request.
GENERAL PROMOTIONAL CONDITIONS
Full details are set out in the applicable Specific Terms.
Over 18s only. Please gamble responsibly.
SPECIFIC TERMS – LOYALTY & REWARDS PROGRAMMES
Where Promotions involve cash match or free spin rewards:
A valid mobile number or email address may be required to receive rewards.
RESPONSIBLE GAMBLING STATEMENT
The Promoter is committed to protecting Customers from gambling-related harm and maintaining a safe gambling environment.
Customers are reminded:
If gambling stops being enjoyable, free and confidential support is available at www.begambleaware.org